Ask a Question

Deleted Links

If I accidently delete one of my links can I restore it?

Some countries's user can't open rebrandly link

Some of our customers said rebrandly link is not open like below images but mine is working well on phone , pc too our company link is <https://rebrand.ly/yallakorea-for-1> Customer's countries are UAE, Saudi arabia, middle east I'm from South Korea Is there any way to solve this problem? ![](https://files.readme.io/4dd8fd3-image.png)

Unique clicks

How does rebrandly recognize unique user clicks? What factors does it consider when determining whether a click is the first one or not?

Server side Conversion tracking?

How can you send conversions via server side or postback to rebrandly? Using a platform like [anytrack](https://anytrack.io)?

Report "In Progress"

Hello, I am downloading a Custom report from the Extended Workspace with api calls. Today the report is still "In Progress" on Rebrandly. Do you have any solutions ? Is it an identified issue ? Thanks, Nathan

Redirection for the URL free shortner tool

Hi. I've made a shortened link using the free-rebrandly URL tool shortener (https://free-url-shortener.rb.gy/) without signing up for an account. Now my original link is dead and | I want to change the redirection URL of the shortened link I've made using the free tool, I've signed up to rebrandly & subscribed to the essential plan so that I can edit the shortened link I've created using the free-tool. However, the shortened link didn't appear on the dashboard and when | returned to the free URL shortener I only could see the traffic on my shortened link or create a QR code for it. So, is there any chance I could edit the URL for the shortened link I've made using the free-URL tool now??

I've delete shortener link for long time, but it still available or refers to harmful site

Need Help !! I've delete shortener link for long time, but it still available or refers to harmful site. Let me know how to solve this. i tried to contact support but still nothing

How do I get number of clicks and use that in a call?

Basically I am trying to do some account maintenance and delete all our old, unused links. The problem is we have a handful of links, within the 10k, that are still being used. They are easy to filter out as they have 100's of clicks on them. So if i could create a program that looked for any link with less than 100 clicks on it and deleted it that would be great. Thanks, Omar

Login Credential During Redirect to NextDoor

I've defined the following rebrandly map: https://plf.pet/safe => https://nextdoor.com/p/QnPDft2PgQzZ?view=detail&utm_source=embed This is intended to allow nextdoor subscribers to use a shortened link to access a target page within Nextdoor. The technique works when running nextdoor within a webbrowser, but fails when running within the nextdoor application from the appstore. It appears the nextdoor login credential maybe is not being passed by the nextdoor app. Without getting into rebrandly api programming, is there some config setting that rebrandly uses to control default behavior associated with login credentials?

Any chance that a openApi (/swagger) specification for the API will be available soon?

Hi there Rebrandly, today I started evaluating your API and I really like it - especially the API Explorer - it's clean and easy to understand (just stopped the evaluation of Firebase Dynamic Links...) But having to parse the reponses by hand is tedious. I'd love to generate the API client code from an openAPI specification, which I've done in the past with this https://openapi-generator.tech/docs/plugins/ Any chance there is a rebrandly_api_v1.yaml to be found somewhere? Cheers, Benjamin