Discussions

Need Help !!
I've delete shortener link for long time, but it still available or refers to harmful site. Let me know how to solve this. i tried to contact support but still nothing

Basically I am trying to do some account maintenance and delete all our old, unused links. The problem is we have a handful of links, within the 10k, that are still being used. They are easy to filter out as they have 100's of clicks on them. So if i could create a program that looked for any link with less than 100 clicks on it and deleted it that would be great.

Hi there Rebrandly,

Hello,
In my previous issue solved, it has been mentioned that links on Extended workspace can not be requested by API.
But can a custom report be downloaded by API ? If it can, where can i find the procedure ?

I switched to Rebrandly today after talking to someone via a demo and my only usecase was redirecting based on device. However, it's not working at all. When on a mobile device, I need to link to sms:[shortcode];?&body=[message] where I'd replace [shortcode] and [message] with what I need them to say.

Hi Rebrandly, i create link, some people get back to me says they cannot open the link because is written "Your connection is not private"

Hello, when i request API with /count, i get 214k links.
But when i request 25 per 25 with a loop on Talend and the last parameter, i get 200299 links exactly, and it finishes by the right link (the last one of them all).
I do an orderBy updatedAt, and sometimes i notice that some links are bypassed, when for example they have the same updateDate exactly.

Hello,

Hi, will Rebrandly change how it processes IP address when Google Analytics 4 becomes standard in 2023? We currently use the API to get the click stream data. Rebrandly removes the IP address but provides other information about the clicker's location, device, OS, platform, etc. What changes can we expect?

hi support,